Terms of service

Terms of Service

Welcome to Milsun Jewellers. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

General Information

Milsun Jewellers reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Product Information

We strive to display our products, designs, and details as accurately as possible. However, slight variations in color, design, or finish may occur due to photography, screen settings, or the handmade nature of our products.

Pricing & Payments

All prices listed on the website are in Indian Rupees (INR). We reserve the right to change product prices at any time without prior notice. Payments are processed securely through trusted payment gateways.

Order Acceptance

Once an order is placed, customers will receive an order confirmation. Milsun Jewellers reserves the right to cancel or refuse any order due to product unavailability, pricing errors, suspicious activity, or other unforeseen reasons.

Shipping & Delivery

Orders are generally delivered within 3–5 business days. Delivery timelines may vary due to unforeseen circumstances or courier delays.

Return & Replacement

We only accept return or replacement requests for products received in damaged condition. Customers must report the issue within 5 days of delivery and provide a clear unboxing video for verification.

Intellectual Property

All content on this website including logos, product images, text, graphics, and designs belongs to Milsun Jewellers and may not be copied, reproduced, or used without permission.

User Responsibilities

Customers agree not to misuse the website, attempt fraudulent activities, or violate any applicable laws while using our services.

Limitation of Liability

Milsun Jewellers shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.